QR codes have been popping up everywhere over the past year. They are small, two-dimensional codes that you can read with your smartphone. If you don’t have a smartphone, you’re out of luck and won’t be able to read them.
The TSA is now going to use QR codes in its signage, claiming that it will be able to provide more information to passengers.
The problem is, not everyone has a smartphone, nor do they want one and the signage is, largely, a waste of money. The TSA claims that it is a great way to give people more information about checkpoints before you reach them. If you don’t have a smartphone, you’re out of luck and will have to guess what has changed to the TSA policies and regulations.
The TSA will also be using the QR Codes for lost and found info, customer service, procedural information, and travel tips. Again, if you do not have a smartphone, how are you supposed to find out lost and found information? How are you going to get customer service? It’s simply marketing to a niche audience while leaving thousands in the dark as to what is actually going on.
A better use of TSA money would be large, clear signs explaining what is expected of people at a checkpoint. The money could also be spent on better training for TSA officers. This would go a long way in stopping the TSA officer from yelling at you and telling you that the website is outdated and they make the rules on the spot, leaving you without your legally allowed valuables.
The TSA needs to stop wasting money on the latest technology schemes and start thinking in practical terms of what will actually work. The QR Codes put too many passengers at a disadvantage and will result is a bigger mess than the TSA is currently in. Is this really the solution to making your time at the airport a little bit more pleasant?