Here, we strongly believe everyone deserves to feel safe & secure. However, with a large number of so-called experts out there, knowing whom you can trust isn’t always easy. It’s for this reason we strive to provide all the tools and information you need to guarantee privacy online. Our team of experienced security researchers, advisors and security experts are the real deal.
With every comprehensive resource, every tool, and every guide we create, we do this to help people find top-notch solutions. Finding the best way to stay safe & secure should be easy. More importantly, it should be engaging and accurate. Thankfully, our research checks all these boxes. It’s for this reason we’re becoming the #1 resource for security and safety.
Our Testing Process
To ensure all our product reviews are relevant, we often update the information on products we’ve tested. Once every two months, our team runs house tests to ensure the information is up to date and correct. Also, we regularly compare our testing results with those of renowned independent testing labs.
By checking through the testing results of various independent parties, we are able to come up with the median mark for every tool/software. You will find summaries of these results in our product reviews. This gives you all the essential info you need in a summarized form. When it comes to in-house tests, our experts use 10+ computers with different operating systems alongside other tools. This makes it easier for us to come up with comprehensive performance results. We’ve got over 20 reviews of antivirus products like Malwarebytes, Norton, McAfee, Total AV, Bitdefender, and more.
User-friendliness, security, and safety are the primary factors that we focus on. We test these features to determine whether the product or service is worthwhile or not. We start by purchasing the product without accepting any free codes from the vendor. This allows us to remain objective. Next, a series of thorough tests start.
We also contact the customer support department with a few queries to test their availability and usefulness. First, we find all the available contact methods and use each to get in touch with the support team. This helps us determine whether the support team is reliable and trustworthy.
Finally, we check through the refund process to see how it works. Almost all security software companies offer a 30-day moneyback guarantee. We test this process to see how easy it is to request and get a refund. Our prime goal is to make sure our users get high-quality and affordable products.
Following are some of the products we review:
- Web shield
- ID theft protection
What Do We Check in Antivirus Software
Testing antivirus suites isn’t always exciting, but effective security software could be all that keeps your computer and mobile devices from cybercriminals. Here’s what we look at when testing antivirus software.
How We Check the Antivirus Software
Having outlined the factors we consider when testing antivirus software, let’s jump into how we test antivirus products:
1. Buy the product
The first thing we do in our testing process is purchasing the antivirus software; we don’t accept promo codes. As mentioned earlier, this helps us to remain objective throughout our tests. Next, we go through the testing process.
2. Install the antivirus
The next thing we do is installing the software on our computer. This includes choosing a specific package, downloading all the necessary files, installing the antivirus program, and launching it. Some of the questions we answer during the installation process are how easy it is to install the program, whether the software impacts system resources and what are the supported platforms?
3. Real-time protection
Real-time protection is the most critical aspect when it comes to protection against malware. We test how the program deals with online threats in real-time. Next, we compare our results with those of other third parties.
4. Malicious URL tests
We knowingly open different suspicious websites to check how the antivirus in question deals with these URLs. We want to know whether the antivirus warns us and blacklists these malicious URLs.
5. Virus download tests
We use an array of malware and virus samples to test the ability of the program to test and remove possible threats.
6. Customer support
We check into the available customer support channels. Is a live chat available, is there phone support, how fast do they respond, are they friendly? These are the questions we answer when testing customer support.
7. Pricing and available plans
We discuss the available pricing plans and the differences between them. We also check into the companies’ pricing policy. Do they have a moneyback guarantee, free trial?
What We Check in VPN Services
Every VPN listed on our website goes through a rigorous test program. Basically, we review VPNs based on Speed, Pricing Plans, Customer Support, Logging, User-Interface, Streaming capabilities, Available countries, Bypassing censorship, and more. We do all this to ensure we only recommend the best VPN services.
Unlike other VPN review websites, all our VPN reviews are unbiased. We don’t take any compensation in exchange for a biased review or positive coverage. Moreover, a VPN service doesn’t have a say with regards to how we rate the products we’ve reviewed. Our team of experts runs every VPN through an in-depth testing program, ensuring all the results are accurate, with no bias or favuritism. Below are the important features we consider when reviewing VPN services:
How We Check the VPN Software
Our VPN experts use a comprehensive 8 step testing process to evaluate and recommend the best VPN service. We rate every VPN based on speed, security, streaming capabilities, user interface, customer support, bypassing censorship, and more. For a VPN to be featured on our list, it must perform exceptionally well in each of these areas. This is how we check the VPN software:
1. Buy the VPN
The only way to make sure we are getting the official VPN version is to purchase one. This is always the first thing we do when testing VPN services. We don’t use freebies or press samples. Our goal is to make sure we get the same experience as an average user who is not entitled to such freebies. Buying and maintaining our own VPN subscriptions means we can keep records of the VPNs that are worth your while and those trying to reap you off.
2. Install the VPN on different platforms
We have dedicated computers with virtual equipment installed to run our VPN tests. Also, we have a test Windows PC, MacBook Air, Apple iPad, Apple iPhone, Samsung galaxy device, and Amazon Fire TV stick to carry out comprehensive testing on every platform. We check to determine whether the VPN has dedicated apps for a wide variety of devices. Lack of support for your streaming device, computer, laptop, tablet, or phone could mean less than needed protection.
3. Check logging
Your security and privacy is the most important aspect we look into. Our reviews would be incomplete if we didn’t make sure that every VPN we recommend keeps you safe. We undertake highly advanced encryption tests to confirm that the VPN properly encrypts web connections.
4. Check for DNS, IP, and WebRTC leaks
We also check for WebRTC leaks, IP leaks, and DNS leaks to confirm that your actual location is hidden whenever you’re connected to the VPN. To get reliable results, we utilize high-end network traffic analysis programs. Also, we run every VPN executable file and installer through the virus test to check the permissions that the VPN apps demand if installed on a computer or mobile device.
5. Multiple Speed Tests
Speed is the backbone of any reliable VPN. As a result, we always ensure we rigorously test the connection and speed. We’ve developed manual and automated testing methods for doing this. Manual testing allows us to determine the speed of every VPN service reviewed on our website.
Manual Speed Testing
We start manual tests by recording our Internet speed with no VPN. Next, we launch the VPN and connect to servers in the United States, central Europe, Australia, the UK, and Singapore. We also run more tests on VPN protocols, including OpenVPN, WireGuard, IKEv2, etc.
6. Check if it works with streaming services and Torrenting
With the speed tests complete, we check whether the VPN works with popular streaming services. Does the VPN allow you to unblock US Netflix from different locations? Can you watch Amazon Prime TV, BBC iPlayer, or Hulu from anywhere? Does it allow torrenting on all servers? If the answer to these questions is “yes,” then you’re looking at a capable VPN that might be ideal for you.
7. Check Customer Support
Now since we’ve checked through almost everything the VPN offers? The next thing we do is contacting its customer support department to check whether they can help with our queries. We test the available communication channels and the quality of customer support on email and live chat. We ask different technical questions to see how well the support representatives know their product.
We built this website around our core principles of transparency, honesty, and openness. Your trust is of great importance to us, which is why we will always be straight up with you.
We only publish reviews that we can verify are authentic, whether positive or negative, about a specific product or service. Our experienced team of cybersecurity experts and our editorial staff are ecstatic to belong to an independent, objective, and unbiased review website.
Although we might receive a commission if you make purchases with our links, this doesn’t impact the fairness of our rankings, comparisons, or reviews.