What to Expect from this Malwarebytes Review?
Malwarebytes for Chromebook provides Chromebook owners protection by scanning malware, protecting your privacy, and blocking scams. It’s able to detect threats like ransomware, adware, and potentially unwanted programs (PUPs). While a Chromebook is usually protected by design against common attacks that face mac and windows users, it’s still vulnerable to the same attacks as android systems. This is where Malwarebytes for Chromebook comes in.
Although Chromebook comes with in-built defense mechanisms like recovery mode, verified boot, and sandboxing, a Chromebook can still get infected. Fortunately, Chromebook doesn’t slow down your computer, but it stands guard over your data, security and privacy while protecting it against adware, ransomware, and other online threats. In this Malwarebytes for Chromebook review, we’ll closely look at the pros and cons, available features, pricing plans, and customer support.
Pros and Cons
Like other renowned antivirus solutions out there, the following are the advantages and disadvantages of MalwareBytes for Chromebook.
About Malwarebytes for Chromebook
It was founded back in 2008 by Bruce Harrison and Marcin Kleczynski. Kleczynski had initially created the program after his family computer got a virus. The company has rapidly grown over the years and currently has more than 600 employees and 5 locations across the globe.
Unlike other antivirus solutions, Malwarebytes for Chromebook allows you to download and install the paid version with a 60-day money back guarantee. After that, you’ll only have access to the free version. With the free version, you’ll only have access to basic features such as cleaning infected files, but nothing beyond that. The good news is that the free version gives you a taste of what you can expect in the premium, paid version.
All products developed by Malwarebytes are robust, and their technology is highly effective across multiple devices. Malwarebytes is utilized by both small and large businesses, institutions like governments, hospitals, and schools. All Malwarebytes products are powered by behavior-based technology and artificial intelligence and driven by hundreds of innovators, hunters, and researchers.
Malwarebytes for Chromebook Plans
Malwarebytes offers three plans to its customers: free plan, premium paid plan, and the business plan.
Malwarebytes Personal Plans
Malwarebytes Free Plan
With regards to the first plan, customers get a 14-day free trial period for a single device premium plan that includes essential features. Technically, the 14-day free trial allows users to test and explore the functionality of the premium version without paying a dime. If you like the service, you can upgrade to the paid plans. After the 14 days are over, all premium features will stop working, and you will be downgraded to the free version automatically.
Essentially, the free version is only useful if you want to remove malware that might have infected your Chromebook. For this reason, you shouldn’t use the free Malwarebytes version as a standalone antivirus but instead use it alongside independent and powerful antiviruses like Avira, Bitdefender, Avast, and Norton. On the other hand, if you choose to upgrade to the premium version, you also get a 60-day moneyback guarantee. If you’re still not satisfied with the paid version, you can still request a refund within 60 days.
Premium Paid Plan
Suppose you’re happy with the product and service after the 14-day free trial. In that case, you can easily upgrade to the premium version that provides real-time protection from viruses, Trojans, viruses, and malware with four layers of protection. The three main packages of MalwareBytes for Chromebook premium plan include:
- 1-year plan (1 Chromebook) at $39.99
- 1-year plan (up to 5 Chromebooks) at $79.99
- 1 year plan + privacy (up to 5 Chromebooks) at $99.99
The $39.99 subscription is ideal for personal use mainly because it can only be used on one device. On the other hand, the $79.99 plan is perfect for home use since it supports up to 5 devices. For $99.99, you’ll get an extra VPN service that will profoundly improve your privacy through the creation of a virtual IP address that ensures your actual IP address isn’t visible on the web, encrypting the Wi-Fi connection and even hiding your actual location by allowing you to choose the preferred geolocation.
Malwarebytes offers different business plans featuring highly advanced features, including asset management, machine learning, payload analysis, mitigation, exploit, anomaly detection, application hardening, and many others. The basic business package usually starts at $119.97 per year covering three devices. The business plans are customized based on the number of devices you want to use Malwarebytes on. Malwarebytes offers three main business plans. These include:
- Malwarebytes endpoint protection & response
- Malwarebytes endpoint protection
- Malwarebytes for teams
Let’s take a look at each of these business plans:
Malwarebytes For Teams
This is the most affordable business plan and protects a maximum of 20 devices, which makes it ideal for small and medium businesses. Malwarebytes for teams protect business files and important data to reduce the risks of ransomware attacks, an issue that’s very common among small businesses. Also, it keeps all your office devices running smoothly, makes security team motivated by allowing staff to properly manage security from the office devices, and even offers a more convenient security option for all office devices. These include iOS, Android, Chromebook, Mac, and windows. It’s also available in the apple store.
Malwarebytes Endpoint Protection
Malwarebytes endpoint protection comes with all features in the Malwarebytes for teams plan. Other features you’ll find include threat visibility dashboards, security policies, endpoint group management, centralized cloud management, and asset management. Malwarebytes endpoint protection is design to block malware before infecting endpoint and removing malware, which might have managed to evade defenses. The package covers an unlimited number of devices for only $699.90 per year.
Malwarebytes Endpoint Detection & Response
The Malwarebytes detection and response package comes with all the features in the first two plans alongside endpoint detection & response, including granular endpoint isolation, suspicious activity, and ransomware rollback. It’s the most expensive among the three since it goes for $849.90 per year and supports an unlimited number of devices.
Now that we’ve discussed the pros and cons of Malwarebytes and learned more about the company and the available pricing plans, let’s take a quick look at the most exclusive features. Malwarebytes for Chromebook provides real-time protection against ransomware, spyware, ransomware, and other online threats. Following are the features you can expect to find:
The browser guard is an extension specially developed to bring Malwarebytes protection directly to your Firefox or Chrome browser. The extension provides you with a fast browsing and safe experience through the blockage of websites containing malicious malware while at the same time blocking unwanted ads and third-party content. This increasingly boosts the speed at which the websites load. Furthermore, the free browser guard extension does an excellent job in detecting and stopping browser hijackers, browser lockers, and other harmful tactics that scammers might use to con you.
Moreover, this free extension protects your privacy by blocking websites known to compromise privacy while removing clickbait adverts. We tested the browser on both Firefox and chrome browser and found the performance was quite impressive. Both browsers experienced lots of speed improvements and experienced very few browser freezes. The extension has approximately 300,000 installations with a rating of 4.2, so it’s pretty impressive.
It’s widely known that the best antivirus solutions are dedicated to providing real-time protection by incorporating heuristic analysis to ensure improved performance. Also, Malwarebytes seems invested in all these features. There’s no doubt it’s able to prevent and effectively remove potential online threats.
Essentially, Malwarebytes protects users from online threats in real-time. Malwarebytes for Chromebook has real-time protection that perfectly blocks exploits, ransomware, malware, and other malicious sites. After the successful installation of Malwarebytes for Chromebook, you can access real-time protection from the dashboard. Real-time protection is very effective when all four layers of security are enabled. The best thing you can do is turn them on if you want your computer to be always protected.
Ransomware is one of the biggest threats for both organizations and individuals. It is a type of malware that threatens to publish a user’s sensitive data or block access to it unless a certain amount of money is paid to the criminal as ransom. One of the most popular highlights of Malwarebytes is its effectiveness against online attacks such as ransomware. The software has powerful in-built ransomware protection that detects and stops malware attacks before they can attack and infect your computer. Unfortunately, Malwarebytes ransomware protection isn’t available for computer users, either windows vista or windows XP.
Malwarebytes perform exceptionally against detecting and blocking malware in real-time before becoming a threat to your devices.
The program utilizes a different approach in the detection and elimination of malicious files. It also performs exceptionally in zero-day protection. Moreover, Malwarebytes detects and traps non-malware code such as PUPs (Potentially Unwanted Programs). Even though PUPs won’t cause any harm to your PC, they can significantly reduce your device performance or even inject malicious code into your computer.
Malwarebytes Tests On Chromebook
According to independent lab tests by AV-Test, Malwarebytes for Chromebook performed very well in protection against all zero-day malware threats, inclusive of email and web threats. Based on the AV-Test, Malwarebytes had a great score on protection against malware attacks. However, Malwarebytes performed poorly on detecting prevalent and widespread malware in the 6500 samples tested, with a 99.5% success rate.
However, you shouldn’t let this poor score discourage you. Malwarebytes performs very well, with a 100% success rate with regards to protection against all zero-day malware threats. This is a clear indication that the anti-malware software is as powerful as other renowned antivirus solutions.
Can I Trust Malwarebytes?
What data do they keep?
Malwarebytes collects your information if you use their website or contact the customer support team. They collect two types of data, including non-personal and personal information. Information collected include:
- Phone number
- Email address
- Contact information (phone number, email address and name).
- Unique identifiers (password and username)
- Billing information (billing address and credit card)
- IP address
- Browser type
- Exit/referring pages
- Files accessed on Malwarebytes website
- Operating system
- Time/date stamp
With regards to customer support, we must say that Malwarebytes provides 24/7 customer service to all its customers. However, although the company offers support via telephone and live chat, there is one aspect of their support service that wasn’t impressive. Technically, the live chat feature is only available from Monday to Friday between 8 am and 11 pm UTC. This means that if you need any help fixing issues during the weekend, you won’t have anyone to help.
The live chat support service was also not disappointing because we had to wait for up to 2 minutes to connect to a support representative. Fortunately, the chat representative was exceptionally helpful, and we were very impressed by their professionalism and expertise levels. Also, the phone support was outstanding. We only had to wait in line for a few minutes to get connected to a customer support representative.
Furthermore, Malwarebytes email support wasn’t quite impressive. We had to wait for a few days to get a response, which was quite disappointing and frustrating. Also, there is a Malwarebytes community forum where you can post a question and expect an answer in few hours, depending on the number of users who are online at the moment.
We found the community forum to be pretty helpful because users don’t have to peruse through many topics trying to find answers to problems they are facing. Also, there is a user guide where customers can find detailed guides and tutorials on different questions and fixes. The guide is quite detailed and pretty easy to learn. When all is said and done, Malwarebytes customer support isn’t disappointing.
Malwarebytes provides exceptional performance when it comes to real-time protection and blocking of malware. With all four layers of protection enabled, your Chromebook is fully protected from ransomware, viruses, malware, and different types of online threats. Malwarebytes for Chromebook has an easy-to-use interface, reasonable pricing, and numerous features that make it one of the best antivirus solutions in the industry. Keep in mind that the free Malwarebytes for Chromebook version isn’t enough if used alone. As a result, you should use it along with other powerful antivirus programs. It’s for this reason we recommend upgrading to personal or business plans to enjoy excellent real-time protection.